Privacy Policy

Last Updated: February 18, 2026

1. Introduction

The Custom Shower Company ("we," "us," or "our") respects your privacy and is committed to

protecting the personal information you share with us. This Privacy Policy explains how we

collect, use, disclose, and safeguard your information when you visit our website, contact us, or

use our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

Please also review our Terms & Conditions.

2. Information We Collect

Personal Information

We may collect the following personal information when you voluntarily provide it:

‎ ‎ ‎ ‎ ‎ • Full name

‎ ‎ ‎ ‎ ‎ • Phone number

‎ ‎ ‎ ‎ ‎ • Email address

‎ ‎ ‎ ‎ ‎ • Mailing or service address

‎ ‎ ‎ ‎ ‎ • Project details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

‎ ‎ ‎ ‎ ‎ • IP address and browser type

‎ ‎ ‎ ‎ ‎ • Device and operating system information

‎ ‎ ‎ ‎ ‎ • Pages visited and time spent on our site

‎ ‎ ‎ ‎ ‎ • Referring website or source

3. How We Use Your Information

We use the information we collect to:

‎ ‎ ‎ ‎ ‎ • Respond to inquiries and provide customer service

‎ ‎ ‎ ‎ ‎ • Schedule consultations and manage projects

‎ ‎ ‎ ‎ ‎ • Send appointment reminders and project updates via call, text, or email

‎ ‎ ‎ ‎ ‎ • Improve our website, services, and customer experience

‎ ‎ ‎ ‎ ‎ • Comply with legal obligations

4. Consent to Communications

By providing your phone number and/or email address, you consent to receive communications

from The Custom Shower Company, including but not limited to:

‎ ‎ ‎ ‎ ‎ • Appointment confirmations and reminders

‎ ‎ ‎ ‎ ‎ • Project updates and follow-ups

‎ ‎ ‎ ‎ ‎ • Promotional offers and company news

‎ ‎

You may opt out of promotional messages at any time by replying "STOP" to any text message,

clicking the unsubscribe link in any email, or contacting us directly. Opting out of promotional

messages will not affect transactional communications related to your active project.

Message and data rates may apply. Message frequency varies.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

‎ ‎ ‎ ‎ ‎ • Trusted service providers who assist in operating our website and business (e.g., CRM platforms,

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ scheduling tools)

‎ ‎ ‎ ‎ ‎ • Legal authorities when required by law or to protect our rights

6. Data Security

We implement reasonable administrative, technical, and physical measures

to protect your personal information. However, no method of transmission over the Internet or electronic storage

is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy

practices or content of those sites. We encourage you to review their privacy policies before

providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect

personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an

updated "Last Updated" date. Your continued use of our website after any changes constitutes

acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

The Custom Shower Company

Phone: 228-222-8139

Email: [email protected]

Service Area: Gulf Coast, Mississippi